HDM-4 Version 2 User Survey 2009

This form invites you to respond to this user opinion survey in three parts:

When you have completed the form please click on the "Submit" button at the end of this form.

The data provided will only be used for the purposes of this survey.

1. Respondent information

 1.1 Respondent profile

 1.1.1 Choose the Industry Sector that best fits your situation.

Government road / transport administration Consultancy
Government agency - other Private sector road system owner / management
Funding agency Construction / maintenance agency
Education / training Construction / maintenance contractor
Research & development Other:

1.1.2 Choose your Professional Interest areas that you associate with your interest in HDM-4.

Road investment funding Asset / pavement management system
Transport planning Research - transport planning
Transport economics Research - road deterioration & works effects
Road authority management Research - road user effects
Budget allocation and management Research - system development
Works / maintenance program management Consultancy - engineering
Works / maintenance program planning Consultancy - other
Works / maintenance program delivery Education / training
Construction / maintenance management Other:
Road asset data collection and management

Does your organisation possess a modern road investment analysis tool such as HDM-4?

Which of these aspects of HDM Technology are used by your organisation, or by you?


 

Country that you work in:
Your Contact Name:
Your Email address :
   

1.2 Usage and capability levels

How much do you use the HDM-4 software?


  How do you rate your capability level with the HDM-4 software?


  How much do you refer to the HDM Documentation Series?


How many users of HDM-4 in your organisation have received some formal training in using the tool?




  How many users of HDM-4 in your organisation have NOT received formal training?




  How many HDM-4 Studies (Strategy, Programme, Project, Research) have been completed, or are in progress, in your organisation?




               
1.3 Version and language used
               

Which is the most recent version of HDM-4 that you have available to you?






 

Which language editions are you interested in?

 



 

Which language edition would you use most?

 



 

2. HDM-4 Version 2 satisfaction

In each of the questions in this section, we ask you to rate your satisfaction for different aspect of HDM-4 Version 2.

2.1 Priority applications

What is your level of satisfaction with HDM-4 Version 2 capabilities to conduct investment studies?

Rate your satisfaction for the application types shown below:

  Very High         Acceptable       Very Low Do Not Use
  10 9 8 7 6 5 4 3 2 1 0
Transportation policy Studies
Investment strategy studies
Works programming
Project level studies
Research studies
Other:

Comments on Priority Applications

2.2 Priority analysis functions

What is your level of satisfaction with HDM-4 Version 2 analysis functions?

Rate your satisfaction for the analysis functions shown:

  Very High         Acceptable       Very Low Do Not Use
  10 9 8 7 6 5 4 3 2 1 0
Performance prediction
Treatment effects
Life-cycle cost analysis
Economic evaluation
Investment prioritisation
Investment optimisation
Budget scenario analysis
Sensitivity analysis
Asset valuation
Multi-Criteria Analysis
Non-economic evaluation
Results reporting
Other:

Comments on Analysis Functions

2.3 Priority modelling functions

What is your level of satisfaction with HDM-4 Version 2 modelling functions?

Rate your satisfaction for each modelling function shown below:

  Very High         Acceptable       Very Low Do Not Use
  10 9 8 7 6 5 4 3 2 1 0
Traffic prediction
Road deterioration - Concrete
Road deterioration - Bituminous
Road deterioration - Unsealed
Works effects - Concrete
Works effects - Bituminous
Works effects - Unsealed
Vehicle Performance
Road user effects/costs
Road Accidents
Vehicle emissions
Total energy balance
Model calibration
Other:

 

Comments on Modelling Functions

2.4 Usability

What is your level of satisfaction with the usability of HDM-4 Version 2?

Rate your satisfaction for each usability characteristics shown below:

  Very High         Acceptable       Very Low Do Not Use
  10 9 8 7 6 5 4 3 2 1 0
User interface
Report generation
User help text
User language
User documentation
Ease of analysis process
Software Installation
Software Protection and Activation
Other:

Comments on Usability

2.5 Data connectivity

What is your level of satisfaction with HDM-4 Version 2 data connectivity functions?

Rate your satisfaction for each of the categories shown below:

  Very High         Acceptable       Very Low Do Not Use
  10 9 8 7 6 5 4 3 2 1 0
Manual data input
Data import
Data export
Run data
Connection to road databases
Interactivity with spreadsheets
Report export
Other:

Comments on Data Connectivity

2.6 Documentation

What is your level of satisfaction with HDM-4 Version 2 documentation?

Rate your satisfaction for each of the available volumes below:

  Very High         Acceptable       Very Low Do Not Use
  10 9 8 7 6 5 4 3 2 1 0
Volume 1: Overview of HDM-4
Volume 2: Applications Guide
Volume 3: Software User Guide
Volume 4: Analytical Framework and Model Descriptions
Volume 5: Guide to Calibration and Adaptation
Volume 6: Modelling Road Deterioration and Works Effects
Volume 7: Modelling Road User and Environmental Effects in HDM-4
Other:

Comments on Documentation

3 Sales, Product Support and Training

What is your level of satisfaction with HDM-4 Version 2 training availability, sales and product support services?

Rate your satisfaction for each category below.

  Very High         Acceptable       Very Low Do Not Use
  10 9 8 7 6 5 4 3 2 1 0
HDMGlobal Training availability
Third-party training courses
HDM-4 Information notifications (updates etc)
Sales Support - ENPC (CDROM based sales)
Sales Support - TRL (Internet based sales)
Technical Support
Software Update Support
HDMGlobal Website
HDM-4 User Group
Other:

Comments on Sales, Product Support and Training